Cloud Deployments

Overview

Cloud Solutions Built For Enterprise, Not Experiment. DMS delivers a comprehensive cloud services portfolio across Huawei Cloud, Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), IBM Cloud, Amazon Web Services (AWS) and enabling organizations to adopt, secure, and optimize cloud environments through a structured, scalable, multi-cloud approach that covers the full cloud lifecycle.

Key Features

Infrastructure Modernization: Operations enhancement, cost reduction & performance optimization
Cloud Migration & Deployment: Assessments, landing-zones, and cutover with rollback & hyper-care
Cloud Security: Comprehensive vulnerability assessments, protection and continuous monitoring
Application Modernization: Legacy system transformation for enhanced agility & superior UX
Backup & Disaster Recovery: RPO/RTO alignment, failover design, and proven recovery runbooks
Multi-Cloud Partnerships: Huawei Cloud, Microsoft Azure, GCP, OCI, IBM Cloud & AWS
Tiered Enterprise SLAs: L1 Basic, L2 Standard & L3 24x7x365 Mission-Critical Support

WHAT WE OFFER

Infrastructure Modernization

Update your infrastructure to enhance operations. We implement solutions that boost efficiency, reduce costs and ensure scalability. Our team leverages the latest technologies to transform your infrastructure, eliminating silos and optimizing performance - ultimately driving your business forward.

Cloud Migration & Deployment

Application and server assessments, landing-zone setup, and re-host/re-platform/refactor migrations with cutover, rollback, and hyper-care.

Cloud Security

Protecting your digital assets in today's hyper connected world is a crucial business objective. We design solutions to safeguard your cloud environment. Our team will assess, implement and monitor robust security measures to ensure your data and operations are safe from threats and vulnerabilities.

Application Modernization

Your applications must be ready to address the ever-evolving demands of today's technology landscape. By transforming legacy systems, we improve their agility, scalability and performance. Our team customizes solutions that address your specific needs so that you are equipped to adapt quickly and offer better user experiences.

Backup & Disaster Recovery

Backup schedules and retention aligned to RPO/RTO, DR topology and failover design, plus DR testing and recovery runbooks.

Support Matrix & Service Tiers

Feature	Basic (L1)	Standard Support (L2)	Premium / Mission Critical (L3)
Best For	Non-critical Operations & Guidance	Production environments requiring higher availability	Business-critical, high-availability environments
Availability	Business-hours support	Extended hours or limited 24 x 7 coverage	24 x 7 x 365 support
Access & Channel	Ticket-based support access	Access to technical specialists	Dedicated Technical Account Manager
Response & Escalation	Basic Incident response	Faster response times	Priority incident handling, defined escalation & management oversight
Management & Reporting	Cloud usage guidance	Incident & problem management, monthly service health reporting	Regular service and architecture reviews

Key Takeaways

Basic (L1): Provides essential business-hour ticketing and basic guidance for general cloud usage.

Standard (L2): Adds monthly health reporting, problem management, and faster response times for active production workloads.

Premium (L3): Delivers full round-the-clock coverage, a dedicated manager, high-priority routing, and ongoing architecture reviews for mission-critical systems.

Trusted By

Singer Sri Lanka PLC

Hambantota International Port